Unlock the industry’s leading solutions for credit union efficiency.
The nation’s leading CUSO with over 40 years of credit union experience, Velera was built by and for credit unions. This means we understand your unique needs and are here to provide innovative solutions that empower you to deliver exceptional service.
In this episode of VeleraTV, host and Velera Chief Growth Officer Brian Scott is joined by Rini Fredette, Senior Vice President of Contact Center Services and Solutions, to share insights into the latest developments in contact center technology, how leveraging remote work opportunities can help credit unions address contact center staffing challenges, and the steps Velera is taking to prevent contact center fraud and protect members’ data.