Dean Michaels has served as executive vice president, chief operations officer since January 2024. Prior to the PSCU/Co-op Solutions combination, Michaels served as chief executive officer for Co-op Solutions. He originally joined Co-op in November 2017 as Head of Corporate Development and Strategic Relationships. In this capacity, and later as chief strategy officer, he led Co-op’s corporate strategy, services businesses and mergers and acquisitions, with executive responsibility for enterprise strategic partnerships.
Prior to Co-op, Michaels held several leadership roles at First Data Corporation (now Fiserv), including general manager of the STAR Network and finance leader for First Data’s U.S. Merchant Acquiring Business, which generated $2 billion in annual revenue. In previous roles, he led First Data’s Merchant Acquiring Small Business Cross-Sales and Retention organizations. Michaels also led the development of First Data’s Smart Routing and Network Routing partnership programs, driving new revenue through network routing solutions developed in response to the Federal Reserve Board’s Regulation II governing Debit Card interchange fees and routing.
Michaels was also with JP Morgan Chase, where he was responsible for evaluating and improving the effectiveness of consumer banking cross-sales campaigns, including profit and loss responsibility for the company’s branch and call center cross-sales programs.
He holds a B.B.A. from Adelphi University and an M.B.A. from New York University.